Privacy and cookies Policy


If you came here, it is a sign that you value your privacy. We understand this perfectly, that is why we have prepared this document for you where you will find the rules for processing personal data and the use of cookies and other tracking technologies in connection with the use of www.thepianorouge.com.pl, the official website of The Piano Rouge Restaurant & Live Music Club in Kraków.

The administrator of the website www.thepianorouge.com.pll is Restoinvest Limited Liability Company in Krakow, Rynek Główny 33, 31-010 Kraków.

In case of any doubts related to the privacy policy, you can contact us at any time by sending a message to biuro@thepianorouge.com.pl

or by calling +48 12 431 03 33

Short version – the most important information

We care about your privacy but also about your time. That is why we have prepared an abridged version of the most important rules related to privacy protection for you.

When making a reservation in the restaurant through our website, contacting us or subscribing to the newsletter, you provide us with your personal data and we guarantee that your data will remain confidential, secure and will not be made available to any third parties without your explicit consent.

We use analytical tools, such as Google Analytics, which collect anonymous information about your website visits, such as subpages that you have displayed, the time you spent on a given page, or transitions between individual subpages.

We use marketing tools, such as Facebook Pixel, to target you.

We use cookies so that you can comfortably use the site, and the content on it is tailored to your interests, needs and expectations.

If the above information is not enough for you, you will find further details below.


Personal data


The administrator of your personal data within the meaning of personal data protection regulations is Restoinvest limited liability company in Krakow, Rynek Główny 33, 31-010 Kraków, registered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000227654, for which registration files are kept by the District Court for Krakow-Śródmieście in Krakow, 11th Commercial Division of the National Court Register, NIP: 6762288310, REGON: 12000743700000.

The purposes, legal bases and period of personal data processing are indicated separately for each purpose of data processing (see the provisions below for a detailed description of the different purposes of data processing).

In connection with the processing of your personal data by us, you have the following rights:

1. the right to request access to your personal data, rectification, deletion or limitation of processing,
2. the right to object to the processing,
3. the right to transfer data
4. the right to withdraw consent to the processing of personal data for a specific purpose, if you previously gave such consent,
5. the right to lodge a complaint to the supervisory body in relation to the processing of personal data by us.

The above rights can be exercised in accordance with the rules described in art. 16 – 21 RODO, by contacting us at biuro@thepianorouge.com.pl. We may refuse you to implement some of the rights listed above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of data processing.

Providing personal data by you is always voluntary but necessary to make a reservation at the restaurant, sign up for the newsletter, contact us or submit a complaint.

We guarantee the confidentiality of all personal data provided to us. We ensure that all security measures and protection of personal data required by the provisions on the protection of personal data are taken. Personal data is collected with due diligence and properly protected against access by unauthorized persons. Personal data are processed only within the territory of the European Union.

We entrust the processing of personal data to the following entities: Home.pl S.A. in Szczecin, ul. Zbożowa 4, 70-653 Szczecin – to store data on the server.




When making a reservation in the restaurant via website, you must provide your basic data, such as e-mail address, name and phone number.

You can modify your data at any time by sending us a message to the e-mail address: biuro@thepianorouge.com.pl

The legal basis for the processing of your personal data provided during the reservation process is taking action (consisting of reserving a table or other place for you) at your request, before concluding the contract for the provision of catering services.

Your personal data provided during booking is processed until you arrive at the restaurant and use our services (conclusion of the contract for the provision of catering services).

You can decide to delete your data at any time, which will be tantamount to canceling a reservation for you in our restaurant.




Via website www.thepianorouge.com.pl you can subscribe to the newsletter containing information about new products, promotions, concerts and other events related to the life of the restaurant. In order to send a newsletter, your personal data regarding your name, surname and e-mail address are processed.

The legal basis for the processing of your personal data in the case of the newsletter is your consent expressed by selecting the relevant content of the checkbox when subscribing to the newsletter. You can withdraw your consent at any time by giving up receiving the newsletter.

The data is processed for the duration of the newsletter, unless you opt out of receiving the newsletter, which will delete the data from the database.


Contact via contact form and by e-mail


By contacting us via the contact form at www.thepianorouge.com.pl and via e-mail, you naturally provide us with your e-mail address as the sender’s address and your name and surname. In addition, you can also include other personal information in the body of the message.

The legal basis for the processing of personal data in this case is your consent resulting from initiating contact with us.

Your personal data provided to us as a part of an e-mail contact is processed only to service your inquiry. The content of the correspondence may be archived.


Cookie files and other tracking technologies


The website of our restaurant and live music club The Piano Rouge (www.thepianorouge.com.pl), like almost all other websites, uses cookies to provide you with the best experience of using it.

Cookies are small text information stored on your terminal device (eg computer, tablet, smartphone) that can be read by our teleinformation system.

• Cookies allow us to: • note the fact that you accept, for example, this privacy policy and cookies policy, • You agree for marketing, • ensure proper functioning of the website, • use marketing tools, • send personalized ads to you. • You can find more details below.

Consent to cookies. During the first visit to the website, you are shown information about the use of cookies. Accepting and closing this information means that you agree to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies and changing cookie settings in your browser. Remember, however, that disabling cookies may cause difficulties in using the website, as well as from many other websites that use cookies.

Cookies used for statistical purposes. We use cookies to track website statistics, such as the number of people visiting the website, the type of operating system and web browser used to browse the site, time spent on the website, visited subpages, etc. We use Google Analytics in this area. The information collected in this respect is completely anonymous and does not allow your identification.


Server logs


Using the store involves sending queries to the server on which the store is stored. Each query addressed to the server is saved in the server logs.

Logs include Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server.

The data stored in the server logs are not associated with specific people using the website and are not used by us to identify you.

The server logs are only auxiliary material used to administer the site and their content is not disclosed to anyone except those authorized to administer the server.